M2 Casino Malaysia · Terms
M2 Casino Account Terms
What you agree to when you hold an M2 Casino account, in the order it tends to come up.
Scope
Who This Binds
You and the operator of M2 Casino, from the moment an account opens until it closes. Using the account is how these terms are accepted, including any later change to them that has been notified.
Eligibility
Who Can Hold an Account
- Adults of 21 or over, in their own name, with details that are accurate.
- Only where that is lawful for them. Betting is tightly restricted in this jurisdiction, Muslim citizens carry Syariah obligations as well, and confirming your own footing is your job rather than ours.
- One per person. Duplicates can be closed and any benefit taken through them unwound.
Verification
Proving Who You Are
We can ask for identity, age, address or proof that a payment method is yours, at any point and commonly before a first withdrawal. Getting verified early is the most reliable way to keep a payout out of review.
Money
Deposits and Withdrawals
Funds come from an instrument in your own name and go back the same way wherever the method allows. Minimums, maximums and timings live in the cashier because they move; whatever it shows at the time is what applies.
Offers
Bonus Terms
Each promotion carries its own conditions and those travel with the offer, overriding this page where they differ. As a rule: wagering finishes before bonus funds become yours, products contribute at different rates, a maximum stake applies while a bonus is live, and unused bonus funds expire.
Conduct
What Ends an Account
Collusion, automated play, working a fault rather than reporting it, or reversing a settled payment. Balances arising from any of those can be removed. A fault reported straight away is treated as a fault, which is a different conversation entirely.
Endings
Closure, Dormancy and Change
Shut the account down at any point and withdraw whatever has cleared. We can suspend or end one ourselves if these terms get breached, or where an obligation on us leaves no choice. Anything material that changes here is sent to the account.
Disputes
If Something Goes Wrong
Open one from the support links on our contact page. Tell us when it happened, how much was involved, and the game round or payment reference — that last item alone settles the majority of money queries without anything else being needed.
Questions on These Terms
21+. Holding an account and being allowed to use one are different questions. Betting here falls under restrictive statute, Muslim citizens carry Syariah obligations besides, and that check belongs to you before anything is funded.
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